Privacy Policy
At SpotMySite, we respect the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our website,www.spotmysite.com, along with any related software or mobile applications (collectively referred to as the “Website”). We are committed to handling your information responsibly and in line with applicable laws and accepted industry practices.
By using the Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Website. This policy may be updated from time to time, and we encourage you to review it periodically to stay aware of any changes.
Information Collection
Personal Information You Provide
To access certain features of the Website, including account registration or restricted areas, you may be required to provide personal information. This may include:
- Account Registration Details: Email address, phone number, identity proof, address proof, and other required documents (such as employment details or property ownership documents for owner users).
- Transaction-Related Information: When you engage SpotMySite services, we may collect details such as your name, email address, phone number, location, and service-related information.
Categories of Information Collected
- Owner Users: Full name, contact details, and documents required to verify ownership or authorization.
- Resident Users: Full name, contact information, and location details as required for service delivery.
Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, understand Website usage, and improve our services. These technologies help us remember user preferences and analyze Website traffic. You may control or disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.
Legal Basis for Collecting Information
We collect personal information based on:
- User Consent: Information shared voluntarily by you for service-related purposes.
- Contractual Necessity: Information required to fulfill service requests and related obligations.
Use of Information
SpotMySite uses personal information for the following purposes:
- Service Delivery: To operate the Website and provide the services you request.
- Customer Support & Communication: To respond to queries, address concerns, and provide service-related updates.
- Notifications & Updates: To share service information and essential communications.
- Website Improvement & Analytics: To understand usage patterns and improve our services and content.
We may disclose personal information where required by law, to comply with legal processes, or to protect our rights, users, and operations.
Third-Party Services
The Website may contain links to or integrations with third-party websites or services, such as payment processors or mapping tools. These third parties operate independently and have their own privacy policies. SpotMySite is not responsible for the privacy practices of third-party services, and we encourage you to review their respective policies.
Data Retention and Deletion
Personal information is retained only for as long as necessary to fulfill the purpose for which it was collected, including legal and regulatory requirements. When the information is no longer required, it is securely deleted or anonymized.
Email Communication & Opt-Out
You may opt out of receiving non-essential communications by contacting us at [email protected]. Please note that essential service-related or transactional communications may still be sent.
Information Security
We use reasonable and appropriate security measures to protect personal information from unauthorized access, misuse, or loss. While we take data protection seriously, no system can guarantee complete security.
Children’s Privacy
SpotMySite services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such information is identified, we will take appropriate steps to remove it promptly.
Changes to This Privacy Policy
This Privacy Policy may be revised periodically. The most current version will always be available on this page. Any significant changes will be communicated through the Website (typically by updating the “Last Updated” date) or via email, where appropriate.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].